Shipping
Shipping options, rates, and available delivery estimates are presented through the applicable checkout or sales platform when available.
Customers are responsible for providing an accurate and deliverable shipping address. Please contact us as soon as possible if an address correction is needed; changes may not be possible after an order has entered fulfillment.
Tracking information is provided when the selected shipping service supports tracking. Carrier scans and delivery estimates are controlled by the carrier after a package is accepted into its network.
If a shipment appears damaged, delayed, lost, or materially inconsistent with the order, contact dnacardsandcollect@outlook.com with the order number and available supporting information so we can review the issue and assist with the appropriate next step.